Terms of Service

Each order you place is a legally enforceable contract. If you wish to cancel your order, it must be done during the open ordering period on our online storefront: Mass Food Delivery. Please do not contact the producers directly to cancel an order.  If you are having any ordering issues please email us at

We will inspect and pack all orders prior to distribution. In the event that product is missing or gets damaged during packing and/or delivery, we will provide a store credit to the customer, provided that the damaged/missing goods are documented immediately upon receipt of your order by contacting us at

Our goal is to provide the highest quality produce, and we require our producers to deliver market-grade products. The customer understands that since many of our farmers do not use pesticides or herbicides, fruits and vegetables may not look "perfect".

Your order will be delivered right to your door the following Wednesday through Friday. We send an email at the beginning of each week with our delivery schedule, so you can plan your week.

SNAP customers opting to meet the driver at the time of delivery to process payment are required to enter an alternate form of payment (credit or debit card) for any confirmed order. This card will only be charged if you do not meet the driver to pay with your SNAP/EBT card in person.